Privacy Policy

At Theralunvoxi, we take your privacy seriously. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our financial data interpretation platform. This policy applies to all users accessing our services through theralunvoxi.com and covers all interactions with our educational programs and business solutions.

We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection. This policy was last updated in January 2025 to reflect current practices and regulatory requirements.

We collect several types of information to provide and improve our financial education services. Understanding what we collect helps you make informed decisions about sharing your data with us.

Information Type	Examples	Collection Method
Personal Identifiers	Name, email address, phone number, postal address	Registration forms, contact forms, account setup
Learning Data	Course progress, quiz results, learning preferences	Platform interactions, educational assessments
Technical Information	IP address, browser type, device information, usage patterns	Automatic collection through cookies and analytics
Communication Records	Support messages, feedback, survey responses	Direct communication with our team
Financial Information	Payment details, billing address, transaction history	Secure payment processing systems

We collect information directly from you when you register for courses, contact us, or interact with our platform. Some technical data is collected automatically through cookies and similar technologies to improve your user experience and help us understand how our services are used.

Your information serves several important purposes that directly benefit your learning experience and help us maintain our service quality. We use your data responsibly and only for legitimate business and educational purposes.

We process your personal information to deliver our financial education programs, track your learning progress, and provide personalized recommendations for your educational journey. This includes sending you course materials, progress updates, and relevant educational content that matches your interests and skill level.

Communication purposes include sending you important updates about your enrollment, changes to our services, and responding to your questions or support requests. We may also contact you about new educational opportunities that align with your learning goals, but you can opt out of promotional communications at any time.

For business operations, we use your information to process payments, maintain accurate records, prevent fraud, and ensure the security of our platform. We also analyze usage patterns to improve our educational content and user experience, though this analysis uses aggregated, anonymized data whenever possible.

We respect your privacy and limit data sharing to essential business purposes. We never sell your personal information to third parties for marketing purposes, and we maintain strict controls over who can access your data.

Service providers who help us deliver our educational platform may have access to your information, but only to the extent necessary to perform their specific functions. This includes payment processors, email service providers, and educational technology platforms that support our courses. All service providers are contractually bound to protect your information and use it only for authorized purposes.

We may share information when required by law, such as responding to court orders, government investigations, or other legal processes. In such cases, we'll notify you unless prohibited by law and will only share the minimum information necessary to comply with legal requirements.

In the unlikely event of a business merger, acquisition, or sale, your information may be transferred as part of business assets. We would notify you of such changes and ensure the new entity maintains the same privacy protections outlined in this policy.

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about your data.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards designed to meet industry standards.

Technical protections include encryption of data in transit and at rest, secure server configurations, regular security updates, and access controls that limit data access to authorized personnel only. We use SSL/TLS encryption for all data transmission and employ firewalls and intrusion detection systems to monitor for potential threats.

Administrative safeguards include employee training on privacy and security practices, background checks for staff with data access, and regular security audits. We maintain incident response procedures to quickly address any potential security breaches and notify affected users as required by law.

While we implement strong security measures, no system is completely foolproof. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect unauthorized access to your account.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary depending on the type of information and the purpose for which it was collected.

Educational records, including course enrollment and progress data, are typically retained for seven years after course completion to support transcript requests and continuing education requirements. Financial transaction records are kept for seven years to comply with Canadian tax and accounting regulations.

Communication records and support requests are generally deleted after three years, while marketing contact information is removed upon request or after two years of inactivity. Technical logs and analytics data are typically retained for one year to support system maintenance and improvement efforts.

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. This includes both digital deletion and physical destruction of any paper records containing your personal information.

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. Understanding how these technologies work helps you make informed choices about your privacy preferences.

Essential cookies are necessary for basic platform functionality, including maintaining your login session, remembering your preferences, and ensuring security. These cookies cannot be disabled without affecting your ability to use our services effectively.

Analytics cookies help us understand how users interact with our platform, identify popular content, and improve our educational offerings. We use this information in aggregate form to make data-driven decisions about course development and platform enhancements.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We respect Do Not Track signals where technically feasible and provide clear options for managing your tracking preferences.

As a Canadian company, we primarily store and process your information within Canada. However, some of our trusted service providers may be located in other countries, including the United States, which means your information may be transferred and processed outside Canada.

When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights. This includes contractual protections, adequacy decisions, and compliance with applicable international privacy frameworks.

We carefully evaluate the privacy laws and practices of any country where your information may be processed to ensure they provide adequate protection. If you have concerns about international transfers, please contact us to discuss your specific situation.

Our services are designed for adults and we do not knowingly collect personal information from children under 13 years of age. If you're between 13 and 18, please ensure you have parental consent before using our services or providing any personal information.

If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately. Parents who believe their child has provided information to us should contact us right away so we can remove the information and terminate any associated accounts.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our platform before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The date at the bottom of this policy indicates when it was last updated, and we'll maintain previous versions for your reference.

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with any changes, please discontinue use of our services and contact us about deleting your information.

This privacy policy was last updated on January 15, 2025